Think of this an an LP. On one side we have “Charlie” (John Cleese) as the repairman travelling the length and breadth of the city fixing things that have gone wrong. For a week or two he tries to stay loyal to his product, but after a while realises this is only causing him a world of pain with the now disgruntled customers so he starts to blame the salesman, or the kit itself, or head office for it’s endless cost-cutting and efficiency drives. Indeed, by the end of his visit it’s highly unlikely that the buyer would ever take a free gift from his employers again much less actually pay for any...